In an age of texting, tagging and tweeting, we've lost the ability to have the conversations that count at a time when we need them the most.

You might not realise this, but we avoid these conversations based on fear. In fact, it's estimated that we avoid these tough conversations every 7 minutes. We void them because we're scared about the perceived reaction from the other person, but that's just a story you've made up in your heads, not the reality.

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During this self-paced program you'll learn how to specifically address performance issues, deliver bad news, deal with difficult behaviours and resolve interpersonal issues.​