Courageous Conversations in the workplace

Holding Courageous conversations is daunting. Dealing with difficult personalities can be anxiety inducing. Have to tell a team member they're not up to scratch? Need to tell your boss you're going to miss a deadline? it can leave you feeling downright icky.

It's not surprising more of us have a tendency to avoid potential confrontation rather than deal with it head on. Having Courageous Conversation means overcoming your internal barriers, and skillfully addressing the behaviour and the issue, rather than the person. 

During this one day workshop, you'll learn how to specifically address performance issues, deliver bad news, handle difficult behaviours and resolve interpersonal issues. 

Who's it for:

This workshop is designed for anyone wanting to learn how to Courageously have tough conversations with a solutions based focus. Courageous conversations can be with team members, colleagues, suppliers, customers, your manager and other stakeholders.

Outcomes:

~ Overcome reluctance to have difficult conversations

~ Understand the 'Incubator of Resentment'

~ Manage different personality styles

~ Give and receive feedback

~ set up a feedback loop structure in your team

~ Learn how to conduct successful performance management conversations